TD Bank Group (TD) takes another step toward positive change to address anti-Black racism and systemic discrimination with the launch of the Black Entrepreneur Credit Access Program. A lending program founded on providing more equitable access to credit for Black entrepreneurs, who disproportionally face hurdles securing funding for their businesses, helping to foster economic inclusion. Designed to help Black business owners drive their businesses forward, the Program also offers dedicated support and resources via specialized Account Managers and Black Customer Experience regional teams as part of TD’s Black Customer Experience Strategy.Â
“TD is committed to supporting Black communities by helping remove obstacles when it comes to loan access, wealth management and specialized advice,” says Al Ramsay, Vice President, 2SLGBTQ+ & Black Customer Segments, TD Bank Group. “Through our Black Entrepreneur Credit Access Program, we’re thrilled to offer holistic support to Black-led businesses, including flexible access to credit, regional teams of specialized Account and Small Business managers as well as resources within our ecosystem of affiliated organizations.”
Research Based Approach to Providing Credit Access
Research by Abacus Data* found that 76 per cent of Black entrepreneurs surveyed said they felt race made it harder to succeed, citing access to funding, financing, and capital as some of their top challenges – a sentiment echoed in our research with Black community leaders and small business owners. The same research unveiled that Black entrepreneurs feel there is little done before, during and after a credit application to help Black Small Business Owners succeed and insufficient information is supplied to rejected applicants on next steps after a decline.
Dedicated Resources Steeped in Making a Positive Difference
As part of the Program, TD offers an enhanced credit review process that includes a holistic view of the applicant’s credit application, and where necessary a secondary review by a specialized credit review committee. Applicants can also work directly with TD’s Black Customer Experience Team which can support entrepreneurs in navigating the Bank and can make connections to organizations that TD supports via funding, such as the Black Opportunity Fund (BOF), the Federation of African Canadian Economics (FACE), or numerous regional organizations. To take part in the Program, businesses must attest to their eligibility, which includes being 50 percent or more Black-owned.
“With this strong foundation in place, we are better able to help support Black entrepreneurs with access to credit directly through TD and through many allied organizations,” says Ramsay.
Bringing the Bank to the Community
Since 2011, TD has worked to provide greater financial support and inclusion for Black Canadians, beginning with a research-based approach to understanding the needs of Black communities in Canada, helping form TD’s Black Customer Experience (BCE) Strategy in October 2021. Since its inception, the BCE Strategy has focused on bringing the “whole bank” to Black communities, including hiring and training regional managers to provide local community support.
Accelerating TD’s Diversity and Inclusion Journey
Today’s announcement highlights the acceleration of TD’s Diversity and Inclusion journey and the Bank’s commitment to doing more for Black customers. In September 2021, TD announced a $10 million, five-year commitment to the Black Opportunity Fund, one of the largest contributions in Canada to a Black-focused, Black-led and Black-serving organization. The donation and suite of initiatives supports TD’s continued efforts to combat anti-Black racism and broader systemic discrimination and helps meet the needs of Black communities across Canada by creating opportunities for economic inclusion.
*May 2021 Abacus Data Research – Commissioned by the African Canadian Senate Group and Nova Scotia Independent Senator Colin Deacon
About TD Bank Group
The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (“TD” or the “Bank”). TD is the sixth largest bank in North America by assets and serves over 27 million customers in four key businesses operating in a number of locations in financial centres around the globe: Canadian Personal and Commercial Banking, including TD Canada Trust and TD Auto Finance Canada; U.S. Retail, including TD Bank, America’s Most Convenient Bank®, TD Auto Finance U.S., TD Wealth (U.S.), and an investment in The Charles Schwab Corporation; Wealth Management and Insurance, including TD Wealth (Canada), TD Direct Investing, and TD Insurance; and Wholesale Banking, including TD Securities. TD also ranks among the world’s leading online financial services firms, with more than 15 million active online and mobile customers. TD had $1.9 trillion in assets on October 31, 2022. The Toronto-Dominion Bank trades under the symbol “TD” on the Toronto and New York Stock Exchanges.
SOURCE: TD Bank Group
